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Normal Topic regerstration (Read 2031 times)
Les
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regerstration
Dec 11th, 2009 at 10:46am
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I recently had to reinstall due to a disk crash. I have tried for the past week to get the code so I can use again, no responses, is this program dead

thanks

les
  
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EdH
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Re: regerstration
Reply #1 - Dec 13th, 2009 at 5:34am
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I also had a HD crash a few weeks ago.

Lucky for me I kept a paper copy of the registration information so I could include with my request for a new unlock code.  It took a few days but the Dare's sent a new to unlock code.  I would say try again using the registration method in the trial version you downloaded.
  
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Owen Dare
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Re: regerstration
Reply #2 - Dec 15th, 2009 at 8:28am
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Les,
I am at work at the moment so I can't check, but I believe your new unlock code was sent.
From memory you only sent the old information with your initial request.
When you install a new HD you must go through the entire registration process again because you are effectively on a new computer.
I have been away for a week, so I can't be 100% sure if it was you or not, but we process requests as soon as we get them.
Remember though that there are significant time zone differences and that we both have "real" jobs so we may not respond for a day or two after you send the request.
  
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Owen Dare
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Re: regerstration
Reply #3 - Dec 15th, 2009 at 6:07pm
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Les,
I have checked and you have been sent several emails with new unlock codes.
We sent unlock codes on
December 2nd
December 12th
December 13th

I suggest you check your spam settings or junk mail box.
I will PM you the details
  
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